Zartico, a number one SaaS expertise firm serving the journey & tourism trade, is happy to announce the winners of the 2024 Information Hero Awards. Recognizing vacation spot leaders who’re utilizing information to optimize technique and tailor advertising and marketing efforts to create a affluent journey & tourism financial system, the awards signify the continued development of the sector which noticed its U.S. GDP contribution enhance by 7% in 2023 to achieve a report $2.36 trillion.
“Recognizing the myriad ways in which information and analytics are getting used to drive and inform advertising and marketing and tourism improvement technique offers our trade with inspiration for a way massive information might help us handle and overcome long-standing challenges,” shared Sarah Lehman, CEO of Zartico. “Every of those recipients exemplifies management, innovation and a definite dedication to bettering their respective communities by arming them with the instruments essential to execute a hyper-personalized method.”
The 2024 Information Hero Awards occurred on the primary night of Zartico’s second annual Zarticon, a consumer convention that sees vacation spot leaders and company companions convene to share and talk about how they’ve been leveraging information and analytics to propel their organizations and ship tangible outcomes. This yr’s Zarticon is happening in Charlotte, Could 13 -15, 2024. Zarticon attendees have been invited to submit their campaigns for consideration in considered one of eight classes. The panel of judges, made up of Zartico executives and tourism trade professionals, scored the entries on the affect of modern information use on the planning, execution, and success of the initiative.
The eight Information Hero Award winners are:
Chasing Innovation Award: Victoria Isley, Discover Asheville
The Chasing Innovation Award is an honorary Zarticon recognition bestowed by the staff of Zartico for “excellent contributions to the innovation of insights for the betterment of the vacation spot trade.” This yr’s recipient is Victoria Isley, CEO & President of Discover Asheville.
The award is called in honor of the late Julie Chase who served because the Senior Vice President and Chief Advertising and marketing Officer of Go to Austin, celebrating her ongoing quest to find what’s new and modern on the planet of vacation spot advertising and marketing. Julie’s ardour was discovering new and inventive methods to market her vacation spot, monitor its effectiveness, and report the advantages and alternatives to her stakeholders and fellow residents. She was a pioneer and early adopter of many modern applied sciences earlier than they turned trade requirements, and he or she was at all times looking out for options she may very well be the primary one to make use of.
Marketing campaign Planning: Putnam County Conference & Guests Bureau (CVB)
Putnam County CVB developed a marketing campaign to advertise a brand new climbing and biking path system of their space. By leveraging geolocation and spending information from the Zartico Vacation spot Working System (ZDOS®), Putnam County CVB created a profitable marketing campaign that noticed a major enhance in YOY visitation to the path system, attracting guests that have been spending extra money and time within the vacation spot in comparison with the standard customer demographic.
Group Partnership: ROOST – Regional Workplace of Sustainable Tourism
ROOST got down to use information to information its advertising and marketing efforts and inform broader administration initiatives geared toward enhancing its communities, in addition to the general customer expertise, whereas additionally making certain sustainable development. Utilizing Zartico information, ROOST created the Adirondack Area Guests Information Insights Report, sharing beneficial data on customer demographics with native companies and companions. This information helped them to take a extra proactive method and enabled stakeholders to tailor their choices extra successfully, resulting in definitive development and enhanced collaboration within the area.
Vacation spot Administration: meetNKY
Management at meetNKY sought to make a case for the growth of BLINK Cincinnati – the biggest artwork, gentle and projection mapping expertise within the U.S. – to the Kentucky aspect of the Ohio River. To encourage funding within the growth, meetNKY labored with Zartico to faucet into information to point out the financial affect on native companies and journey to the area, efficiently lobbying for the growth of this yr’s BLINK to incorporate town of Newport, Ky.
Conferences/Conventions: Go to Tampa Bay
Go to Tampa Bay hosted the Kappa Alpha Psi Fraternity, Inc. Grand Chapter Assembly in the summertime of 2023, bringing over 15,000 guests to town of Tampa Bay. Utilizing information from Zartico to investigate customer demographics, occupancy charges, native enterprise income and regional visitation information, the DMO demonstrated the occasion was not solely an financial increase for town, but in addition fostered group engagement and cultural celebration. Armed with these invaluable insights, Go to Tampa Bay was in a position to entice and retain future teams by substantiating the success of the gathering by information and positioning Tampa Bay as a vacation spot for occasions and teams.
Sports activities: Go to Myrtle Seaside
In 2023, Go to Myrtle Seaside hosted the World’s Strongest Man competitors and used information from Zartico to point out the occasion was certainly a high-value occasion. The info demonstrated the occasion shattered attendance data and generated a major affect with over 38,000 attendees touring to Myrtle Seaside, producing $13.1 million in resort income. Competitors attendees have been additionally proven to go to extra points of interest and patronize extra native eating places in comparison with the standard customer demographic. General, the information proved that the occasion was a pivotal financial success for a metropolis that boasts a robust journey & tourism sector and helped bolster efforts to safe Myrtle Seaside because the host of the 2024 competitors.
Stewardship: Go to Lake Tahoe
Lake Tahoe was feeling the stress of overtourism ensuing from a rise in out of doors and nature journey sparked by the pandemic. To alleviate these pressures, Go to Lake Tahoe sought to advertise accountable tourism whereas additionally sustaining a optimistic relationship with the locals. Utilizing Zartico information, Go to Lake Tahoe was in a position to inform and improve their “Awe and Then Some”marketing campaign, in addition to their “Guidelines to Lake By ” marketing campaign, to draw extra sustainable guests whereas additionally selling accountable tourism. The outcomes displayed a rise in common customer spending with guests opting to go to much less touristy locations versus well-liked locations like Emerald Bay and Stateline.
Company Distinctive Information Use: Thought Peddler
With the intention to obtain development within the journey & tourism sector for the New Mexico Tourism Division, Thought Peddler turned to Zartico information to assist determine key new development markets. Leveraging Zartico’s spending information, Thought Peddler recognized two new high-value customer markets to focus on on behalf of New Mexico and carried out a marketing campaign to bolster journey to the vacation spot from these markets. The marketing campaign noticed success with a rise in visitation in addition to customer spending amongst vacationers from one of many recognized goal markets.
The put up Zartico Acknowledges Trailblazers within the Journey & Tourism Sector at 2024 Information Hero Awards Ceremony Throughout Zarticon appeared first on Journey And Tour World.
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