Louis Armstrong New Orleans Int’l Airport wins Greatest North American Airport third time by ACI’s Airport Service High quality, excelling for 5-15M vacationers.
For 3 consecutive years, the Louis Armstrong New Orleans Worldwide Airport (MSY) has been honored with the celebrated award for Greatest Airport in North America within the class for airports serving 5 to fifteen million passengers yearly. This recognition comes from the Airports Council Worldwide (ACI) World, as a part of its 2023 Airport Service High quality (ASQ) awards. The ASQ awards are identified for distinguishing the premier airports globally, based mostly on suggestions collected from passengers on the airport.
MSY stands out as certainly one of simply three airports throughout North America to safe the Greatest Airport accolade for its passenger quantity class.
“The Louis Armstrong Worldwide Airport continues to ship an unmatched expertise for its passengers that your complete Gulf Coast Area needs to be happy with yr after yr after yr, ” stated Choose Michael Bagneris, Chair of the New Orleans Aviation Board. “Transferring ahead, we are going to proceed to supply the individuals who journey to and from New Orleans with the absolute best customer support.”
“The long run success of airports hinges on the unwavering dedication to delivering a stellar buyer expertise at each touchpoint. In an period the place passenger expectations are evolving quickly, excellence in customer support isn’t only a aim; it’s the important thing to making sure airports stay not simply gateways, however memorable locations in themselves.” ACI World Director Normal Luis Felipe de Oliveira stated.
The ASQ program is acknowledged internationally because the foremost benchmarking instrument for airport passenger expertise, evaluating satisfaction by a complete survey that covers 34 crucial efficiency areas. These areas embody a variety of providers and facilities, together with the pace of safety checks, parking worth, workers friendliness, availability and high quality of VIP lounges, cleanliness of restrooms and terminals, parking services, Wi-Fi service, and the general environment of the airport, amongst others.
“Whereas the variety of passengers touring by Louis Armstrong Airport has steadily elevated during the last three years, our potential to supply the perfect airport expertise in North America has remained the identical,” stated Kevin Dolliole, Director of Aviation. “There are over 4,000 MSY staff representing all kinds of stakeholders who work onerous every single day to verify our passengers get by the airport effectively and safely, and that they really feel the spirit of New Orleans hospitality whereas passing by our facility”
The put up New Orleans Worldwide Airport Clinches Prime North American Airport Award for Third Consecutive 12 months appeared first on Journey And Tour World.
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